The Three Guarantees for used cars mainly include three aspects: refund, replacement and repair. Specifically:
Repair: Within 60 days after the Three Guarantees are effective, or the vehicle has traveled 3,000 kilometers (whichever comes first), if there are quality problems with the main components such as the engine, transmission, power battery or drive motor, consumers can enjoy free replacement services.
Refund and replacement:
Within 7 days from the date when the Three Guarantees policy takes effect, if the engine, transmission, power battery, drive motor or its main components need to be replaced due to quality problems, consumers can choose to replace the vehicle or return the vehicle, and the seller must handle it free of charge.
Within 60 days after the Three Guarantees are effective, or within 3,000 kilometers, if the steering system or braking system fails due to quality problems, or the body cracks, fuel leaks, and the power battery catches fire, consumers can also choose to replace the vehicle or return the vehicle, and the seller should handle it free of charge.
During the warranty period, if a serious safety performance failure occurs and the failure cannot be eliminated after two repairs, or the same major component cannot be used normally after two cumulative replacements due to quality problems, consumers have the right to choose to replace the vehicle or return the product.